Privacy Policy

This Privacy Policy describes how Primp Prep (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from primp-prep (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details: Name, address, phone number, and email.
  • Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Username, password, security questions, and other details used for account security.
  • Customer support information: Any information you provide when contacting us for support.

Some features of the Services may require you to provide certain information. Choosing not to provide this information may prevent you from accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser details, network connection information, IP address, and interactions with our Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, such as:

  • Vendors who support our Site and Services (e.g., Shopify).
  • Payment processors who collect payment details to process your transactions securely.
  • Third-party advertising and analytics services that help us understand user behavior and improve our Services.

Any third-party information we obtain will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, arrange shipping, manage accounts, and handle returns or exchanges.
  • Marketing and Advertising: To send promotional messages and personalize advertisements.
  • Security and Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  • Communication and Service Improvement: To provide customer support and enhance our Services.

Cookies

We use Cookies to improve our Site and Services. These Cookies help remember user preferences, run analytics, and optimize advertising. You can manage or disable Cookies through your browser settings, but doing so may impact functionality.

For details on Shopify-related Cookies, visit Shopify's Cookie Policy.

How We Disclose Personal Information

We may share your personal information with:

  • Service Providers: Vendors handling IT, payment processing, fulfillment, and customer support.
  • Marketing Partners: To enhance and personalize marketing efforts.
  • Legal & Security Reasons: If required by law, in case of a business transaction, or to protect our rights and users.

We do not sell your personal information.

User-Generated Content

If you submit reviews or other content publicly on our Site, it will be accessible to anyone. We are not responsible for how others may use this information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe we have received such information, please contact us for its removal.

Security and Retention of Your Information

While we take reasonable security measures, no system is completely secure. We retain your information as long as necessary to fulfill our Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access & Correction: Request access or corrections to your data.
  • Deletion: Request deletion of personal information.
  • Opt-Out: Manage marketing communication preferences.

To exercise these rights, contact us using the details below.

International Users

Your personal information may be processed outside your country. If transferred outside Europe, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at:
📧 Email: primpprep3@gmail.com
📍 Contact No.: 03354108699